General
You are getting a quilt done and everything is going well. You have just enough time to get the quilt done before you give it as a gift for a wedding or out...
Mon, 18 Nov, 2019 at 7:06 AM
The machine not stitching may be caused by a few different things. Please follow the steps below to narrow down the culprit. Are you able to use your han...
Fri, 5 Jul, 2019 at 9:41 AM
If you have the problem when you boot up your display and see the message “your system is unable to communicate” STOP and follow the steps below. The table...
Wed, 11 Dec, 2019 at 8:34 AM
If your machine is stitching where it should be jump stitching it is likely because you are engaging the needle on your handlebar, and not from the tablet....
Fri, 5 Jul, 2019 at 10:18 AM
The robotics has been unable to return the needle to the start point of the pattern. Remove obstruction Remove whatever is in the way of the machine re...
Wed, 10 Jul, 2019 at 11:09 AM
If your Butler robot is losing communication in the middle of operation it is likely that it is losing power, and is resetting the program. Try the followi...
Fri, 5 Jul, 2019 at 10:30 AM
The Black Motor Box will not update. Green light lit inside motor box The green light indicates that the motor box is working properly. Don’t run u...
Fri, 5 Jul, 2019 at 10:32 AM
When a long list of repeated errors are occurring. Check Hand-wheel It could be that the system is misinterpreting the motor error. Turn the hand-wheel to...
Fri, 5 Jul, 2019 at 10:35 AM
An attempt has been made to perform an action that requires the selected pattern box to contain a pattern. Add pattern Butler allows you to set the bo...
Fri, 5 Jul, 2019 at 10:40 AM
An attempt was made to create a two-point pattern box that was either absolute horizontal or absolute vertical. create diagonal two-point pattern box Ens...
Fri, 5 Jul, 2019 at 10:42 AM