General
This error occurs when trying to create a pattern box without adding any points. Create pattern box points Create a pattern box by placing at least two p...
Fri, 5 Jul, 2019 at 10:42 AM
Any crossed lines used when creating a pattern box will result in an error. Do not cross pattern box lines When creating a pattern box, the lines may NOT ...
Fri, 5 Jul, 2019 at 10:44 AM
A Command Failed results from when a command, or action, is sent from the display to the motor box but did not execute properly. Try again Try performing...
Fri, 5 Jul, 2019 at 10:45 AM
How to correct a pattern that is stitching twice in the same position. Check for pattern duplicates two identical patterns that overlap each other appe...
Fri, 5 Jul, 2019 at 10:57 AM
I get an error message when I try to set the quilt area or a pattern box. The quilt area may be smaller than the pattern box that is set inside of it ...
Fri, 5 Jul, 2019 at 11:04 AM
When the robotics are connected to the PCB box, the robot icon doesn’t appear on the display. Is the light blinking in the Motor Box? If the light is...
Fri, 5 Jul, 2019 at 11:07 AM
Check belts Ensure that both of your belts are attached correctly. Each belt should wrap around two pulleys and be taut. Check motor direction setting...
Wed, 10 Jul, 2019 at 11:05 AM
Unfortunately due to ethical concerns, we cannot directly recommend any locations to find digital patterns. However a quick Google search of the term “digit...
Wed, 2 Oct, 2019 at 11:15 AM
A pattern loaded onto the sd card cannot be found when using the file manager on the display. Check software version Go to Home > Setup > System ...
Tue, 6 Aug, 2019 at 11:55 AM
One of the belt locks isn’t locking properly. Ensure belts are engaged Check belts and make sure that the lever on the box is engaged and the belts are...
Wed, 10 Jul, 2019 at 11:06 AM