Field Tests

These are all the tests you can do at home, or as we say, "in the field," to find out how to get your machine working (send in for repair, order a replacement part, or DIY fix).

Communication/Power Problems
This article is to diagnose healthy communication in your system. TestActionMake sure everything has power plugged into it and is connected properly.Plug...
Wed, 11 Sep, 2019 at 9:45 AM
Display Won't Turn On, FTDI Error
This article is to diagnose a healthy android display. The following tests assume that everything besides the display is powered on. If not check out Co...
Fri, 27 Sep, 2019 at 4:46 PM
Robot Won't Stitch
This article is to diagnose a healthy robot system and only applies if you have our Butler quilting robot (aka Quilt Magician, Quilt-so-clever). The fol...
Fri, 27 Sep, 2019 at 4:48 PM
Robot Can't Trace or Does the Pattern Wrong
This article is to diagnose a healthy Butler/Robot system and only applies if you have our Butler quilting robot. The following tests assume that you ha...
Wed, 11 Sep, 2019 at 9:32 AM
Stitch Length Problems, Carriage Encoders
This article is to diagnose healthy carriage encoders and only applies if you have our Perfect Stitch regulating electronics (your machine may have come wit...
Wed, 11 Sep, 2019 at 9:32 AM
Motor/Index Errors, Overheating, Funny Sounding Motor
This article is to diagnose a healthy motor system and only applies if you have our Perfect Stitch regulating electronics (your machine may have come with t...
Mon, 23 Sep, 2019 at 12:40 PM
Lights Problems or Handlebar Buttons Not Working
This article is to diagnose a healthy handlebar system and only applies if you have our Perfect Stitch regulating electronics (your machine may have come...
Wed, 11 Sep, 2019 at 9:37 AM
How to Send in My Product for Repair
Usually, people find out they need to send something in by doing field tests. Motor Field Test Lights and Handlebar Test Carriage Encoder Test Robot Mot...
Mon, 23 Sep, 2019 at 4:59 PM