Tablet

Error – No File Selected
An action was attempted that requires that a file be selected. Select a file Select a file by pressing the blue file button on to the right of the fields...
Fri, 5 Jul, 2019 at 10:46 AM
Why do I get a white screen on the display after a few minutes of running the machine?
The entire display just goes white. Display power issue. Not much can be done in the field. The display needs to be replaced, with the defective unit...
Fri, 5 Jul, 2019 at 11:05 AM
My Display Has A Grey Screen: What Can I Do?
The screen is grey because the wrong files on the SD card are being used to execute the user interface. Delete ‘Recovery Config’ from SD card Remove t...
Fri, 5 Jul, 2019 at 11:10 AM
Why Is My Pattern Upside Down Or Sideways When I Load It Into The Pattern Box?
When the orientation of a loaded pattern starts at an angle. Check Pattern Box Baseline When a pattern box is created, the first line drawn becomes the...
Fri, 5 Jul, 2019 at 11:12 AM
Why Is My Display Black?
The display no longer boots when the machine is turned on. Check Display wires Unplug and plug in the display wires. Ensure they are securely attached....
Fri, 5 Jul, 2019 at 11:15 AM
Proper Tablet Power Sequence
This document list the proper way to turn your tablet on and off in order to avoid errors. When you go to power off your tablet, after your tablet has f...
Mon, 28 Oct, 2019 at 3:53 PM
Import Patterns from USB to Tablet (Packard Bell/Alldocube)
1. Plug your USB into the tablet or the hub (the black plastic box behind the tablet) 2. A notification should pop up that registers your USB. Swipe down f...
Mon, 10 Feb, 2020 at 4:34 PM
Error - FTDI/No USB Connected
This error is caused by the android security and we are currently looking for a way to resolve this issue. In the meantime, the way you can fix this is ...
Mon, 28 Oct, 2019 at 4:04 PM
Import Patterns onto Tablet (10" PIPO)
1. plug the USB into the USB port  2. click on the file folder on the home page of your tablet  3. click on USB storage  4. find the file you are looking...
Thu, 23 Jan, 2020 at 12:59 PM