Power Cord How-to
Fri, 5 Jul, 2019 at 4:22 PM
My tablet is fully charged when I shut down, but when I power up, the battery is drained or it will not power on.
If you attempt to turn on the tablet and get no response, you can try the following: Make sure the machine is turned on and the PWR1 and PWR2 lights are...
Fri, 5 Jul, 2019 at 9:35 AM
Android Won’t Connect To WiFi
If you are experiencing issues connecting to WiFi with your Android tablet there are a few things that you can try to establish the connection. Verify the...
Fri, 5 Jul, 2019 at 9:46 AM
Turn on Airplane mode to save battery life on your 10″ tablet
There are times when people want to disconnect their tablet from their machine to download and manipulate patterns. Battery life becomes a concern once the...
Fri, 5 Jul, 2019 at 9:58 AM
Fix the error message
If you are encountering the error message, then you may be able to resolve it by going into the settings and clearing the data for the...
Fri, 5 Jul, 2019 at 10:02 AM
Upgrade to 5.1.9 Without a WiFi Connection (Android Only)
If you do not have a WiFi connection for your tablet you can update from a USB drive. Follow these instructions to update via a USB flash drive. Download ...
Fri, 5 Jul, 2019 at 10:04 AM
How to Update to 5.1.9 (Android Tablet Only)
There has been a small change in the code for the update system. For this version only the application will need to be installed manually. Follow the steps ...
Fri, 5 Jul, 2019 at 10:10 AM
My screen is freezing (Android)
If you are having an issue where your screen is freezing it may not be the case. There have been a few instances where we have seen the screen on the androi...
Fri, 5 Jul, 2019 at 2:22 PM
How to Delete Patterns and Tags
When you locate the tag tab you have a few options. To delete a single pattern Locate the pattern you can search all patterns or select “Select Tag” fr...
Fri, 5 Jul, 2019 at 10:17 AM
Error – Filename is too long
File names have a length limit that must be followed. Shorten File Name File names must be 120 characters or less
Fri, 5 Jul, 2019 at 10:46 AM