General

Why Does My Machine Stitch Once So I Can Pull The Bobbin Thread But Won’t Stitch When I Run The Pattern?
When the robotics will move the quilting machine but will not stitch. Check Motor Box Connections Ensure that the connections between your motor box an...
Fri, 5 Jul, 2019 at 11:18 AM
Installation – How do I install Quilt Magician on a Tin Lizzie Ram Machine?
How to connect the Ram Handle Bars to the Motor Box. Connect Motor Box to Front Handle Bars Installation will be similar to a DLS machine. The handle ...
Fri, 5 Jul, 2019 at 11:19 AM
Pattern Shifting on the Quilt
If the pattern seems to be getting off on one or both directions this is most often due to a belt slipping. The machine will move, but the pulley which tra...
Fri, 5 Jul, 2019 at 11:22 AM
The Green Light on my Silver Power supply is out?
Return for Repair/Replacement There are no extra trouble shooting steps. If the green light is out, the Power supply needs to be replaced. (Note this is ...
Fri, 5 Jul, 2019 at 11:23 AM
Why Doesn’t My Machine Sew When the Carriage is Moving?
The robotics moves the carriage but the machine isn’t stitching. Make sure stitching is engaged The needle will not engage unless the stitching icon is...
Fri, 5 Jul, 2019 at 11:28 AM
Nolting machine won’t start stitching at first or has inconsistent stitching with Butler or PerfectStitch
If your Nolting machine is not stitching a it should and you have already been through the steps to set machine type or motor load ratio, then you might be...
Fri, 5 Jul, 2019 at 11:33 AM
Why Aren’t My Corners Sharp/The Lines Straight?
Slow Down The higher the speed you quilt, the lower the quality the corners will be. try lowering the speed settings. in Home > Setup for Standard Disp...
Fri, 5 Jul, 2019 at 11:34 AM
Why Do I Receive Motor Errors And/Or Skipped Stitches When I Am In Stitching Mode And Not Trace Mode?
The robotics produces Motor Failure or Skipped Stitches Errors when stitching a pattern but not when tracing a pattern. Stitch Regulator Problem If the...
Fri, 5 Jul, 2019 at 11:35 AM
How Do I Enable Viewing/Editing File Extensions In Windows?
Windows often hides file extensions by default, making it difficult to work with the Quilt-EZ updates. Change file extension settings 1. Open a new w...
Fri, 5 Jul, 2019 at 11:38 AM
Stitching starting or stopping on its own or no stitching
Check the PCB  This issue is likely caused by electrostatic noise coming from the PCB box. Try to remove the PCB control box from the machine. Make sure tha...
Fri, 5 Jul, 2019 at 11:43 AM